Buying stuff online is easy and fun, and most of the time we get exactly what we paid for. Unfortunately, sometimes our purchases don’t go as smoothly as we’d hope.

Whether it’s the wrong size, wrong item, just plain wrong, these hilarious online shopping fiascoes prove that “what you see is what you get” isn’t always true, and that yes, even pictures can tell snarky, boldfaced lies!

Here are 25 people who ordered something online that didn’t live up to their expectations.